In a context where data plays a central role in strategic decision-making, implementing data governance becomes crucial for businesses. The challenges are numerous: ensuring data quality, security, and accessibility. This project aimed to structure an operator's data to exploit it effectively and leverage it for value development. This ambition was part of a broader digital transformation initiative, moving from disorganized data management to structured and collaborative governance, essential for fully capitalizing on the opportunities offered by data.
Customer need: a strategic cloud transformation
Active listening and analysis of the client's context revealed several expectations that would serve as the foundation for implementing coherent and effective Data Governance. The goal was to ensure optimal data management:
- Data knowledge: enable each employee to understand and use data through metadata management and data lifecycle tracking (Data Lineage).
- Data quality: ensure reliable, complete data that complies with regulations.
- Data security: protect data against cyber threats while adhering to standards such as GDPR.
To address these needs, our experts proposed an innovative SaaS solution for data governance management.
An Agile and tailored approach adopted
Our approach was structured by adopting a customized agile methodology to consider the specific context of our client:
- Needs analysis and project structuring: Identification of specific challenges for each subsidiary and department; definition of priority objectives: solution deployment, team training, and establishment of clear processes.
- Solution implementation: configuration and customization of the platform to meet business needs; creation of an asset model grouping data characteristics and their relationships; development of workflows to automate processes such as classification and incident management.
- Team training and support: development of educational materials: tutorials, explanatory videos, and interactive training; raising awareness among teams about the importance of data governance and its concrete benefits.
- Monitoring and continuous improvement: establishment of a clear backlog and task tracking via a collaborative tool (JIRA); organization of regular reviews to adjust priorities and respond to new needs.
This collaborative approach involved various stakeholders while ensuring a gradual skill enhancement for the client's teams.
Benefits achieved by the customer
This agile approach and the active listening of our experts enabled us to provide operational solutions for the successful implementation of data governance. Here are the main benefits obtained:
- Data structuring: the establishment of a metadata catalog provided teams with a unique and shared reference. This fosters better understanding and utilization of data.
- Improved Data quality: established processes ensure reliable, consistent data that complies with regulations, facilitating informed decision-making.
- Enhanced security: robust policies were deployed to protect sensitive data and mitigate cyberattack risks.
- Optimized internal processes: the use of collaborative tools and the implementation of automated workflows increased efficiency.
- Skill enhancement of teams: training and educational materials enabled employees to adopt tools and best practices for data governance.
Furthermore, this project strengthened the data culture within the company by raising awareness among teams about its strategic importance.
Conclusion
The agile approach deployed by Sofrecom established effective data governance tailored to the specific needs of the company. Through attentive listening and a customized methodology, we structured data, improved its quality, and enhanced its security while optimizing internal processes. The tangible benefits, such as the skill enhancement of teams and increased awareness of data culture, demonstrate the positive impact of this transformation. By integrating these elements into its strategy, our client is now better equipped to leverage its data as a development lever, thereby strengthening its market position.
Sofrecom's Expertise
This project perfectly illustrates Sofrecom's competencies in digital transformation and data governance. Here are the key areas of expertise mobilized:
- Data Governance: establishing processes, tools, and best practices to structure and secure data.
- Agile Project Management: effective and collaborative management to meet the client's specific needs.
- Training and Change Management: creation of educational materials and team awareness initiatives.
- Deployment of technological solutions: configuration and customization of innovative tools to address business challenges.
- Continuous improvement: performance monitoring and solution adjustments to ensure effectiveness.
