An organization with 1,500 employees undertook an Agile transformation to improve project management while meeting delivery deadlines. The goal was to adopt an incremental approach and structure work in cadence to enhance team efficiency.
To ensure the success of this transition, it was essential to train Scrum Masters capable of driving change and embedding an Agile culture within the organization. To support this transformation, the client sought Sofrecom's expertise to design a tailored program focused on skill development and establishing a sustainable collective dynamic.
A Strategic Need: Developing an Agile Culture for Sustainable Performance
To improve project management and optimize delivery timelines, this organization identified the Agile methodology as a lever to transform its internal practices.
Objectives:
Build a network of Scrum Masters to promote and deploy an Agile culture;
Ensure Scrum Masters not only master Agile principles but also unite teams around this new dynamic and overcome operational challenges.
To achieve this ambitious goal, it was crucial to implement specific support tailored to the needs of Scrum Masters and aligned with the organization’s strategic priorities. In this context, Sofrecom was called upon to develop a customized approach, integrating training, practical workshops, and community development.
A Tailored Methodology for a Successful Transformation
To meet the client’s needs, Sofrecom’s support was structured around three key components:
1. A Customized Training Program
Sofrecom’s team of experts developed a training program for experienced Scrum Masters. This program aimed to deepen their knowledge of Agile practices while strengthening their skills in facilitation, conflict management, and leadership. The goal was to equip them with the tools needed to become ambassadors of agility within their teams and the organization.
2. A Series of Skill-Building Workshops
In addition to the training, a series of interactive workshops was organized to allow Scrum Masters to apply the concepts learned. These workshops, tailored to the real challenges faced by teams, encouraged experience sharing and co-creation of solutions. This pragmatic approach reinforced participant engagement and consolidated their skills.
3. A Framework for Community Development
To sustain the gains and encourage knowledge sharing, a structured framework was established to create a Scrum Master community. The role of this community was to facilitate exchanges, provide mutual support in facing challenges, and promote a culture of continuous improvement. Through this collective dynamic, the organization aimed to embed Agile principles into its practices sustainably.
The Benefits of Strategic Support
Sofrecom’s support enabled the organization to take a significant step forward in its Agile transformation. The results achieved highlight the positive impact of this approach:
- Scrum Masters as Agile Ambassadors: Thanks to the training program and workshops, ten experienced and passionate Scrum Masters were trained to become leaders of the Agile transformation. They now play a central role in disseminating best practices and supporting teams.
- A Dynamic and Sustainable Agile Community: The creation of a Scrum Master community strengthened collaboration and knowledge sharing within the organization. This community serves as a valuable space for overcoming operational challenges and fostering innovation.
- Tangible Improvements in Deliveries: By adopting an incremental approach and working in cadence, the organization optimized its delivery processes, reduced timelines, and improved the quality of delivered products. This transformation also boosted team engagement, as they now feel better equipped to tackle daily challenges.
Sofrecom’s Expertise to Highlight
Agile Transformation Support:
- Designing and deploying customized training programs;
- Facilitating practical workshops to strengthen team skills;
- Establishing communities of practice to sustain gains.
Leadership and Change Management Skill Development:
- Training Scrum Masters to become transformation leaders;
- Developing facilitation and conflict management skills.
Delivery Process Optimization:
- Adopting an incremental approach to improve delivery quality and speed;
- Implementing collaborative practices to enhance team engagement.
Creation and Facilitation of Expertise Communities:
- Structuring frameworks to encourage knowledge sharing and continuous improvement;
- Strengthening collaboration among teams to overcome operational challenges
Conclusion
This project perfectly illustrates Sofrecom’s expertise in supporting organizations in their digital transformation. By combining a strategic approach, tailored tools, and a proven methodology, our experts successfully addressed the client’s specific needs and guided them toward a successful adoption of agility.
