Customer case

Deployment of the SAFe methodology

Mon 17 Mar 2025

Adopting agility at scale with SAFe (Scaled Agile Framework) is a key asset for optimizing delivery processes and improving an organization’s responsiveness. However, this transition is often hindered by internal resistance and a lack of alignment on the importance of agility.

An operator sought Sofrecom's expertise to structure and accelerate this transformation. Through an approach combining training, collaborative workshops, and change management, our consultants successfully established an effective Agile dynamic tailored to the organization’s specific needs. This article outlines the key steps of this support and the tangible benefits achieved.

The need: aligning an organization around a common vision of agility

The adoption of SAFe represented a strategic opportunity for our client, who aimed to optimize delivery processes and strengthen operational efficiency. However, this transition faced internal resistance and a lack of alignment on agile principles within the executive committee.

While the need to evolve toward a more agile model was acknowledged, the levels of understanding of agile methodologies varied significantly, making implementation complex. To ensure a smooth and structured adoption, it was essential to create a collaborative framework to standardize knowledge, clarify roles, and secure the commitment of all stakeholders.

A structured approach for effective SAFe adoption

To address this need, our consultants proposed a support plan combining training and adoption workshops:

1. "Leading SAFe" training

This two-day training, delivered by our consultants, enabled the entire executive committee to gain a deep understanding of SAFe principles and practices. It also fostered open dialogue about the challenges and opportunities associated with adopting this methodology.

2. SAFe adoption workshop

Following the training, a workshop was organized to:

Align the executive committee on the urgency of the transformation and identify the compelling reasons for adopting SAFe;

Identify key change agents to involve in the implementation;

Build a change management plan to support the new roles and responsibilities emerging from this transformation.

This collaborative approach created an environment conducive to idea exchange and co-creation of solutions tailored to the organization’s context.

Benefits delivered to the client

The client observed several key benefits from this support:

  • Launch of a SAFe train: A SAFe train was launched, marking the beginning of an Agile transformation within the organization. This launch represents a crucial step toward optimizing delivery processes.
  • Capability to launch additional trains: Thanks to the methodology implemented, the client now has the means to launch additional SAFe trains in the future, enabling a progressive and sustainable adoption of agility.
  • Strengthened team cohesion: The training sessions and workshops strengthened cohesion within the executive committee by fostering a shared understanding of challenges and objectives.
  • Improved operational efficiency: The adoption of SAFe optimizes delivery processes, improves responsiveness to market needs, and increases customer satisfaction.

Conclusion

Sofrecom played a key role in the success of this agile transformation by providing a structured methodology and tailored support. By combining training, collaborative workshops, and change management, the organization overcame internal resistance and established a sustainable agile culture.

Adopting SAFe is not just about implementing a methodology; it is a true mindset shift that requires strategic alignment and collective commitment. Thanks to Sofrecom’s expertise, this organization laid a solid foundation for optimizing its processes and improving operational efficiency.

With tailored support and a pragmatic approach, companies can fully leverage agility and position themselves as competitive and innovative players in their market.

Sofrecom’s Expertise to Highlight

  • Agile Methodology Training: Expertise in training on Agile frameworks such as SAFe.
  • Facilitation of Collaborative Workshops: Ability to lead co-creation sessions to foster team engagement.
  • Change Management: Development of change management strategies tailored to new methodologies.
  • Support for Digital Transformation: Expertise in guiding organizations toward successful Agile and digital transformations.
  • Process Optimization: Analysis and improvement of operational processes for greater efficiency.

Sofrecom positions itself as a strategic partner for organizations seeking to succeed in their digital transformation and optimize their performance.