An international operator recently sought Sofrecom's expertise to modernize and automate the management of its data centers through an Infrastructure-as-Code (IaC) approach.
The client's need: modernizing and automating IT infrastructure
The client aimed to rethink the management of its data centers to meet increasing demands for performance, security, and flexibility. The primary objective was to implement an Infrastructure-as-Code solution that would:
- Fully automate data center management processes;
- Ensure traceability and historical tracking of configurations to guarantee data integrity;
- Simplify infrastructure lifecycle management;
- Quickly adapt to technological advancements and supplier changes;
- Provide centralized supervision and simplified reporting for better resource visibility.
Additionally, the client required tailored support to facilitate the transition while ensuring internal teams could adopt the tools and processes implemented.
Sofrecom's methodology: an agile and collaborative approach
Through a structured and agile approach based on the SAFe (Scaled Agile Framework) methodology, Sofrecom effectively addressed the client’s specific needs. This methodology ensured efficient collaboration among stakeholders and continuous adaptation throughout the project.
- Needs analysis and co-design of solutions: the process began with an in-depth analysis of the client’s requirements and an evaluation of the existing infrastructure. In close collaboration with internal teams, we developed a clear and detailed roadmap, integrating both strategic and operational objectives.
- Implementation of suitable technologies: to meet the project’s technical requirements, we utilized modern and proven technologies. These tools enabled complete automation, traceability of changes, and secure management of secrets through digital vault solutions.
- Industrialization and lifecycle management: to enable a one-click full infrastructure rebuild, we implemented robust industrialization processes. Each stable configuration version was archived, ensuring optimal lifecycle management of the infrastructure.
- Training and team support: Supporting internal teams was a central pillar of our methodology. We provided training on tools and processes while regularly collecting feedback to adjust our solutions and ensure their adoption.
- Continuous improvement: By adopting an iterative methodology, we effectively integrated client team feedback throughout the project. This approach optimized the deployed solutions and addressed emerging needs with agility.
Benefits of Sofrecom's support
Sofrecom’s support enabled the client to profoundly transform its IT infrastructure management. Key benefits included:
- Complete Automation: Infrastructure rebuilds can now be performed with a single click, significantly reducing delays and minimizing human error risks;
- Enhanced traceability and security: Every modification is tracked and archived, ensuring full transparency and better configuration management;
- Increased flexibility: The client can now switch suppliers or integrate new technologies with minimal operational impact;
- Simplified supervision: Intuitive and efficient dashboards provide optimal resource visibility, precise reporting, and effective supervision;
- Successful adoption: Internal teams were trained and supported, enabling rapid adoption of tools and processes;
- Continuous improvement: The implemented solutions are scalable and can be adapted to future needs.
Thanks to this tailored support, the client successfully modernized its IT infrastructure while laying the foundation for a successful digital transformation.
Sofrecom’s Expertise Highlighted
This project perfectly illustrates Sofrecom’s expertise in digital transformation and IT infrastructure management. Key competencies mobilized include:
- Infrastructure-as-Code (IaC) Expertise: Designing and implementing automated solutions for infrastructure management;
- Mastery of Modern Technologies: Utilizing tools such as Python, Flask, Cloud Foundry, MongoDB, Elk Stack, and Git/GitLab;
- Agile and Collaborative Approach: Implementing the SAFe framework to structure collaboration and foster continuous improvement;
- Infrastructure Lifecycle Management: Industrializing processes and archiving configurations;
- Team Training and Support: Transferring skills to ensure solution adoption;
- Security and Traceability: Implementing secret management and change tracking solutions.
Conclusion
With recognized expertise in digital transformation and IT infrastructure management, Sofrecom positions itself as a trusted partner for addressing businesses' technological challenges. This project demonstrates our ability to design tailored solutions, support clients in their transition, and deliver high-value results.
