Customer case

Revolutionizing maritime connectivity with satellite technology

Fri 09 Aug 2024

In today's world, reliable and efficient communication is crucial, especially in dynamic sectors like maritime. Sofrecom played a pivotal role in transforming maritime connectivity for a major operator by migrating 300 vessels to a new platform using advanced satellite solutions.

Project context and challenges

The project addressed specific challenges faced by the client operator. The need was clear: an efficient and rapid migration to a more robust and flexible satellite solution capable of managing maritime communications across diverse regions, including North Africa, West Africa, the Caspian Sea, and beyond.
Key challenges included managing uncertain schedules, complex logistical constraints due to geographical diversity, and minimizing disruptions during migration. Additionally, the maritime context posed unique challenges in terms of port docking times and adverse weather conditions.

Innovative methodology

To overcome these obstacles, Sofrecom adopted a methodical approach. The first step was establishing a competent and autonomous project team led by an experienced project manager and supported by project managers, technical managers, and specialized subcontractors. This structure enabled high responsiveness and rapid decision-making in the face of unforeseen circumstances.
The methodology also included targeted interventions in specific areas, replacing modems, modifying cabling, and aligning the satellite link for each vessel. A crucial aspect of the project was the continuous monitoring of capacity needs to adjust the budget in real-time, resulting in significant savings of 1.2 million euros on the satellite budget.

Benefits of Sofrecom's support

Sofrecom's support delivered significant benefits. Firstly, the platform migration significantly improved the flexibility and latency of maritime communications. Latency was reduced from 800 to 560 ms, enhancing the quality and reliability of communications at sea.
Moreover, the project enabled the discovery and development of in-depth knowledge about the satellite world and its environments, strengthening the operator's internal expertise. The project's success also reinforced Sofrecom's position as a leader in providing IP solutions via satellite, affirming its role as a solution facilitator in the B2B and wholesale market.

Strategics recommendations 

To capitalize on the project's success and continue innovating in the use of satellite technology, the operator is recommended to explore new technologies and partnerships. Adopting Low Earth Orbit (LEO) satellites for even broader coverage and reduced latency could open new avenues for enhanced services. Additionally, closer collaboration with technology players to develop customized solutions could further address the specific needs of maritime customers.

In summary, the project exemplifies how satellite technology can transform connectivity in critical sectors. With Sofrecom's expertise and methodical approach, the operator not only overcame significant challenges but also laid the foundation for future innovations in maritime communication.