Security risk management is a crucial issue for companies, especially in the technological innovation sector. A major operator recently called on Sofrecom for an audit and consulting in security risk management. This project identified the weaknesses of the existing process and proposed solutions for more efficient and consistent risk management. Discover how Sofrecom supported this client in this essential approach for the protection of critical assets and regulatory compliance.
Project context
An audit revealed a heterogeneous understanding of security and risks within the operator. The security risk management process was poorly identified and inadequate, both at the beginning and end of the project. Faced with this situation, the client called on Sofrecom for an in-depth study aimed at:
- Identifying and analyzing the project typologies of the Innovation entities and subsidiaries
- Identifying the tools, guidelines, and processes already implemented
- Analyzing the perception of security and risk management
- Proposing a macro-process for risk management in projects.
Study methodology
The project was carried out in several stages, allowing for an exhaustive analysis and the formulation of recommendations for adapted solutions:
1. Kick-off and Preparation of Deliverables
- Kick-off: A launch meeting was held to define the objectives and identify the project stakeholders
- Interviews: 13 interviews were conducted, involving 22 people, including CSOs, Risk Managers, Project Managers, R&D Managers, and a Legal Director
- State of play: Analysis of existing processes and tools used by the different departments.
2. Analysis and Benchmark
- Project typology: Identification of different types of projects based on available data
- Benchmark: Study of best practices in risk management among the client's other entities
3. Proposal of a macro-process
- Objectives and Actors: Definition of the objectives of the macro-process and the actors involved
- Qualification of risky projects: Implementation of a process to qualify risky projects
- Analysis and Steering: Development of a risk treatment plan and recommendations
- Control and Application: Control of the application of recommendations and management of residual risks.
Benefits of Sofrecom's support
Sofrecom's support has enabled the operator to benefit from several significant advantages
1. Protection of critical assets: a proactive approach to risk identification and treatment has been adopted, protecting critical assets such as sensitive data, the company's reputation, and IT systems against potential threats, including cyberattacks and human error.
2. Reduction of potential costs: the implementation of an effective risk management process has reduced the potential costs associated with security incidents, such as financial losses, regulatory fines, and operational downtime.
3. Regulatory compliance: compliance with data security and privacy regulations has been ensured, avoiding serious legal and financial consequences.
4. Maintaining the level of security: the security level of components has been maintained over time, anticipating the impacts of major changes such as changes in technology or type of hosting.
Results
The project resulted in the proposal of a macro-process for risk management, aiming to improve and standardize risk management across all departments and subsidiaries of the operator. The main deliverables of the project include:
- Project typology: Identification and analysis of projects, tools, guidelines, and processes already implemented
- State of play: Analysis of the perception of security and risk management through a sample of actors
- Macro-process: Proposal of a high-level process and recommendations based on the findings of the state of play
The project was successful, despite the challenges encountered, including the disparity of processes and the summer period. Sofrecom has adapted to the client's needs, providing quality deliverables and building a relationship of trust with the client.
Sofrecom's support has enabled this operator to strengthen its security risk management, a crucial issue for the protection of critical assets and regulatory compliance. Thanks to a rigorous methodology and attentive listening to the client's needs, Sofrecom has been able to propose adapted and effective solutions, thus contributing to the sustainability and security of the client's projects.
To learn more about our services and how we can support you in security risk management, please do not hesitate to contact us. Together, let's protect your critical assets and ensure the compliance of your projects.
