Digital security and trust have become crucial issues, with trust services playing a vital role. A leading global telecommunications operator in Europe enlisted Sofrecom's expertise to explore the trust services market in Europe. This mission aimed to provide a deep understanding of the market, identify the most promising segments, and inform the operator's strategic decisions. This article details the mission, the methodology used, and the benefits provided to the operator.
The Project
In collaboration with DRHG and OLR, the operator sought to capitalize on the success of e-Signature and to enhance its trust services offering. The main goal was to map the European market for trust services, identify promising segments and potential partners, and define scenarios to become a major player in the market. To achieve this, the operator entrusted Sofrecom with the task of conducting a comprehensive market study and identifying initiatives and offers from startups that could enrich its services.
Methodology
The methodology adopted by Sofrecom for this mission was meticulous and comprehensive, ensuring precise and actionable results for the operator. Here are the main steps of this methodology:
- Defining the scope of the trust services market : Identification of different types of trust services, including e-Signature, digital certificates, electronic timestamping, and other similar services. Geographic delineation of the market focusing on European countries.
- Evaluating market size and identifying promising segments : Analysis of available market data to estimate the current and future size of the trust services market in Europe and Identification of the most promising segments and sectors, such as financial services, public administration, and large corporations.
- Mapping of available solutions in the market : Inventory of trust service solutions currently available in the European market and Analysis of competitor offerings and services based on websites and specialized databases.
- Interviews with market experts in trust services : Conducting interviews with market experts to obtain qualitative insights and validate quantitative data collected. Sharing the market trends, challenges, and opportunities.
- Analysis of the regulatory framework : Study of regulations and standards in effect in Europe concerning trust services and Identification of potential impacts of these regulations on the market and the operator’s strategies.
- Creation of stakeholder profiles and analysis of their positioning : Development of detailed profiles on key companies and promising startups in the field of trust services and Analysis of their positioning, offerings, and market strategies.
Client Benefits
Thanks to this rigorous methodology, Sofrecom provided the operator with valuable insights and strategic recommendations. Here are the main benefits provided to the operator:
- Deep understanding of the trust services market : The operator now has a comprehensive mapping of the trust services market in Europe, including key players, promising segments, and market trends.
- Identification of key success factors : Key market success factors have been highlighted, allowing the operator to better understand market dynamics and define appropriate strategies.
- Insights into promising segments and potential partners : The most promising segments and potential partners have been identified, offering the operator opportunities for collaboration and development of new offers.
- Scenarios for becoming a major market player : Sofrecom has developed strategic scenarios to enable the operator to become a major player in the European trust services market.
- Enrichment of trust services offerings : The initiatives and offers from startups identified by Sofrecom offer the operator opportunities to enrich its trust services, thus strengthening its market position.
The mission entrusted to Sofrecom by the operator has provided a deep understanding of the trust services market in Europe, identified promising segments and potential partners, and defined strategic scenarios for becoming a major market player. With a rigorous and comprehensive methodology, Sofrecom has delivered valuable insights and strategic recommendations, enabling the operator to make informed decisions and strengthen its position in the trust services market.
